Responsible Gambling at Roobet

We are committed to safer gambling and to keeping play controlled and enjoyable. We take player safety seriously and provide clear tools and guidance so you can manage your account, spending and time spent with us. If you ever feel your play is becoming a problem, we encourage you to use the available controls and to seek support.

Player protection principles

We operate on three practical principles: clear information, easy-to-use controls, and prompt support. We aim to prevent harm by offering tools you can use at any time, by monitoring for risky activity, and by responding quickly when a player asks for help.

Activity-control tools

You can access several controls in your account area to manage how and when you play. These tools are straightforward to set and change, and they are designed to help you keep play within chosen limits.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits take effect immediately and can be reduced at any time. Increases may be subject to a cooling-off period to ensure decisions are considered.

Loss limits

Loss limits allow you to cap how much you can lose over a set period. Use this tool to limit financial exposure and to keep losses predictable. Limits are applied automatically once confirmed in your account settings.

Time limits and account breaks

Session reminders and optional time limits help you manage how long you spend on the site. You can activate short time-outs for a few hours or days, or request a longer account break if you want a clear pause from play.

Self-exclusion

If you need to stop playing for a longer period you can self-exclude your account. Self-exclusion blocks access and stops marketing contact for the chosen period. You will be given clear information on how to reinstate your account only after the exclusion period ends.

Signs of problematic behaviour

Watch for changes such as chasing losses, borrowing to play, neglecting other responsibilities, or frequent unsuccessful attempts to limit play. If you notice these signs, consider tightening limits, taking a break, or using self-exclusion.

Tips for maintaining control

Practical steps include setting and sticking to deposit and loss limits, using session reminders, separating entertainment money from essential funds, and discussing concerns with a friend or family member. Small, consistent steps help keep play within your control.

Professional help and support organisations

If you need expert support, contact recognised UK organisations such as GamCare or Gordon Moody. These services provide confidential advice, counselling and structured programmes. For immediate help, use local helplines or online chat offered by these organisations.