Cookies Policy

This Cookies Policy explains how Roobet uses cookies and similar browser technologies to support site functionality, remember preferences, analyse usage and improve the overall experience. The wording below focuses on practical behaviour of cookies, what types are in use, and how you can manage them from your browser or account settings.

What cookies are

Cookies are small text files stored by your browser or device when you visit a website. They record simple pieces of information, such as session identifiers or a language choice. Similar technologies include local storage and session storage, which web apps use to keep short-term or persistent data on your device.

Why cookies are used

We use cookies to keep the site working smoothly, remember basic preferences, maintain login sessions, measure and improve site performance, and to enable selected third-party features such as live chat, payment flows and analytics. Cookies help avoid repeating routine steps and make navigation faster and more reliable.

Essential cookies

Essential cookies are necessary for core site functions. They enable secure login, session continuity, selected payment processes and basket recovery. Without these cookies some parts of the site will not work correctly and you may be unable to place bets, complete deposits or access account controls.

Session cookies

Session cookies last only for the length of your browsing session and are deleted when you close your browser. They are used for immediate tasks like keeping you signed in while you move between pages, remembering an active bet slip, and passing temporary information between views.

Persistent cookies

Persistent cookies remain on your device after the browser is closed. They store non-sensitive preferences such as your selected language, display settings and whether you accepted the cookie banner. These cookies help the site restore your preferences on return visits and can remain for days, weeks or longer depending on their purpose.

Functional cookies

Functional cookies remember choices you make on the site so we can tailor basic features. Examples include language selection, default display mode and saved filters in game lobbies. Functional cookies do not typically collect identifying information and are used only to make the interface more convenient.

Analytics and performance cookies

Analytics cookies collect aggregated information about how visitors use the site. This includes page visits, session length, popular games and error rates. Data is usually anonymised and used to monitor performance, spot technical issues and prioritise improvements. Aggregated analytics help us understand trends without identifying individual users.

Preference and language settings

Preference cookies store choices such as currency display, language and UI layout. These cookies allow the site to present content in your chosen format on subsequent visits without reselecting these options each time.

Login and session continuity

Cookies are used to maintain a secure session after you sign in. They store a temporary token that keeps you logged in while you use the site and that expires when the session ends or when you explicitly sign out. If you choose a persistent "remember me" option, a secure persistent cookie will be used to reduce the need for repeated logins, subject to security checks.

Device recognition

Device-recognition cookies help identify devices you commonly use. This information supports fraud detection, speeds up re-authentication on known devices and helps provide consistent settings across visits. Device recognition is one of several signals used to protect accounts and transactions.

Security-related cookies

Security cookies protect the integrity of sessions and transactions. They assist in detecting unusual activity, preventing cross-site request forgery and maintaining secure connections. These cookies do not store personal data beyond what is necessary to help secure your account.

Browser storage technologies

In addition to cookies, the site may use browser storage such as localStorage and sessionStorage to hold non-sensitive data for UI behaviour and temporary state. These storage areas are limited to your browser and can be cleared from browser settings. Some advanced features may also use indexed databases for short-term caching to speed up the user interface.

Third-party integrations

We work with third-party providers for services like analytics, live chat, payment gateways and advertising. These providers may set their own cookies when you interact with their features. Third-party cookies are governed by the privacy policy of the provider as well as this policy. You can manage these cookies via the consent settings or directly with the third party where supported.

Marketing and communication preferences

Marketing cookies are used to deliver and measure the effectiveness of communications and promotions. They help remember whether you have seen a promotion and prevent the same offer from showing repeatedly. You can opt out of marketing cookies using the cookie settings or by following the unsubscribe options in promotional messages.

Cookie consent management

On first visit a cookie banner provides a choice to accept essential cookies or to adjust preferences. You can change your choices at any time by opening the cookie settings link in the site footer. Consent choices are stored so your preference is respected on future visits unless you clear your cookies or change browser settings.

Browser cookie controls

Most browsers allow you to view, block or delete cookies. The controls are usually found in the browser privacy or settings menu. Blocking all cookies can prevent core functionality from working. If you prefer, you can block third-party cookies while keeping essential first-party cookies enabled.

Clearing or disabling cookies

If you clear cookies or disable them in your browser, you may need to sign in again and reconfigure preferences. Clearing storage can also remove saved bet slips and temporary wallet choices. Steps to clear cookies differ by browser, so consult your browser help for exact instructions.

Site functionality impact when cookies are disabled

Disabling cookies will limit certain features. You may experience slower load times, loss of saved preferences, inability to remain logged in, and broken flows for payments or live chat. Core browsing is still possible, but interactive and personalised features may be restricted.

Technical diagnostics and performance optimisation

Technical cookies help diagnose issues such as page errors, slow responses and failed resource loads. These cookies support debugging and capacity planning so we can prioritise fixes and optimise delivery. Diagnostic data is typically short-lived and used on an aggregated basis.

Aggregated analytics information

Collected analytics are aggregated and anonymised where possible. Typical metrics include number of active sessions, most-played games, load times and conversion funnels. Aggregated data drives product updates, UX improvements and promotional planning.

User experience improvements

Cookies enable many small conveniences that improve day‑to‑day use. Remembering your chosen lobby view, restoring an interrupted session, and tailoring layout for mobile or desktop are examples of how cookies make the site smoother and faster to use.

How to contact us

If you have questions about cookies or wish to exercise any preference options, please contact us at [email protected]. We will respond with practical guidance on managing cookies and privacy settings.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes in technology or service providers. Check this page periodically for updates. Where significant changes affect prior consent choices, we will prompt you to review and confirm your settings.